PRIVACY POLICY
Contact Details
Company:
Heets Media Pte Ltd
160 Robinson Road #14-04 Singapore 068914, Singapore
Main Information
The Company is committed to respecting your privacy and ensuring the protection and security of your personal data. Therefore, we inform you about the way we collect, process and protect the personal data you provide us. You should carefully read this privacy policy, which is written in a clear and simple way to facilitate your understanding and thus to enable you to freely and voluntarily decide whether you wish to provide your personal data to the Company.
Required data
The data required in the contractual process is generally mandatory (unless otherwise specified in the mandatory field) to comply with the stated purposes, as otherwise it may result in the inability to provide the service to the user.
What data do we collect from you?
We collect the data that we require from you and in all cases the data that is indicated as mandatory in order to be able to provide the necessary service, among others:
IP location data, such as browser, device and operating system
In the event that you pass to registration: Identification data: phone number, e-mail
In the event that you make a consultation or complaint, the data you provide to resolve the same: Identification data, such as name, surname, telephone number, email
Bank data: bank account and invoices of the operator
In the event that the User provides data to third parties, he declares that he has the consent of these third parties and undertakes to transfer to the interested parties the information contained in the Privacy Policy, releasing the Company from any responsibility in this regard. However, the Company may carry out the necessary checks to establish this fact by taking appropriate verification measures, in accordance with the current regulations regarding data protection.
How do we collect your personal data?
We collect data about you through a variety of methods, including:
Direct interactions: You may provide data by completing forms on our site (or otherwise) or by communicating with us by post, telephone, email or otherwise, including when: order our products or services;
create an account on our site;
subscribe to our services or publications;
request resources or marketing to be sent to you.
participate in a contest, prize draw, promotion or survey; or
give us feedback.
Automated technologies or interactions: As you use our site, we may automatically collect technical data about your equipment. We collect this data using cookies, server logs and similar technologies. We may also receive technical data about you if you visit other websites that use our cookies. Please see our cookie policy below.
Third parties or publicly available sources: We may receive personal data about you from various third parties and publicly available sources, as set out below: Business partners, suppliers and subcontractors for the performance of any contract we enter into with them or with you.
Advertisers and ad networks that require the data to select and deliver relevant ads to you and others.
Analytics and search engine providers that help us improve and optimize our site.
Regulatory due diligence that may include personal data.
For what purposes do we use personal data?
We will only use your personal data where permitted by law. The most common uses of your personal data are:
When we need to fulfill the contract between us, for example: Management of the product contracts selected by the User.
Management of subscription plans selected by the User.
Performs the mobile payment services authorized by the user in the product/service agreements.
When we need to fulfill user requests, for example: Manage, process and respond to user requests, inquiries, incidents, complaints, claims or consultations and, if applicable, manage refunds.
Where this is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not take precedence over those interests, for example: To carry out anonymous statistical reports on the access and activity patterns developed by users.
Maintenance, support and update of the website. To resolve possible technical incidents or any other incident that may occur in connection with the Website.
When we have to comply with a legal or regulatory obligation
In general, we do not rely on consent as a legal basis for processing your personal data, except in connection with sending marketing communications to you by email or text message. You have the right to withdraw your consent to marketing at any time by emailing us at [contact_email]
Who may your personal data be shared with?
The user’s data may be communicated to:
Suppliers of the Company, when access is necessary for the proper performance of legal obligations and/or provision of services related to the above purposes. These providers will not process your data for their own purposes that the Company has not previously specified.
Public administrations for legal reasons related to the competences granted to them.
The data can be communicated to the subjects of the group How long do we store the personal data? The data will be processed for the time necessary to achieve the objectives, with the data necessary for payment being distinguished from those processed for publicity or customer service reasons, unless the user requests its withdrawal from the Company, objects or withdraws consent User responsibility The User: Guarantees that he is at least 18 years old and that the data he provides to the Company is true, accurate, complete and up-to-date. To this end, the User is responsible for the accuracy of all data provided and will update the information provided at any time to reflect the actual situation.
Guarantees that he (she) has informed the third parties whose data he provides, if any, about the aspects contained in this document. He/she also warrants that he/she has obtained their permission to provide their data to the Company for the stated purposes.
Will be responsible for any false or inaccurate information he/she provides.
Exercise of rights
You may at any time and free of charge send a letter or email to the addresses indicated in the title of this Policy with the reference “Data Protection” to:
● Request access to your personal data
● Request correction of your personal data
● Request deletion of your personal data
● Object to the processing of your personal data
● Request the restriction of the processing of your personal data
● Request the transfer of your personal data
● Withdrawal of consent to the processing of personal data
Security measures
The Company will treat the user’s data at all times in an absolutely confidential manner and keep it confidential, in accordance with the provisions of the applicable regulation, adopting the necessary technical and organizational measures to ensure the safety of your data and to avoid their alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks , on which
Cookies are displayed
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become unavailable or may not function properly. Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our websites and also allows us to improve our sites. A cookie is a small alphanumeric file that we store in your browser or on your computer’s hard drive. By using the website, you agree to the use of cookies. Cookies contain information that is transferred to your computer’s hard drive.
● Strictly necessary cookies. These are cookies that are necessary for the operation of our websites. These include, for example, cookies that allow you to access secure areas.
● Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around a website when they use it. This helps us to improve the way our websites work, for example by ensuring that users find what they are looking for easily.
● Functionality cookies. They are used to recognize you when you return to a website. This allows us to personalize our content for you and remember your preferences.
● Targeted cookies. These cookies record your visit to our websites, the pages you have visited and the links you have followed. We will use this information to make our websites and the advertisements displayed on them more relevant to your interests.
Please note that third parties (including, for example, advertising networks and external service providers such as web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. Examples of third-party cookies providing external services include: Google Analytics
● Twitter
● Facebook
● Pinterest
● LinkedIn
● Instagram
● Google+
● Hotjar
Further information about them can be obtained from their respective websites. If you want to know more about cookies, you can visit http://www.aboutcookies.org/, which is an independent third-party resource that explains what cookies are and the clear GIF files and how you can manage them. Please note that we are not responsible for and have no control over the content of this third party website. You can block cookies by activating the setting on your browser that allows you to disable their use. However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our websites. Except for strictly necessary and functional cookies, cookies will expire after two years.
Updated on 01/08/2022